Stranddüne 20

We were very happy with the apartment. It was in a nice area close to Duhnen. We arrived after hours and it was very easy to pick up the key from the office. The bedding we had requested was all provided already in the apartment. The kitchen had everything we needed. We had six people and there was plenty of space for all of us. The only challenge we had was with the washing machine. At first we couldn't find it, but then we read a notice on the back of the front door where it was located. When we tried to use the machine, it required only 50 cent pieces, and we didn't have enough. We didn't realize this until we already had our wash in the machine and we couldn't get it out! It was on Sunday after 6pm so there was no place to go exchange bills for coins. Furthermore, the sign on the washer said we would get 20 minutes for 50 cents, but the machine only provided 10 minute for 50 cents. We were embarrassed because a neighbor also wanted to use the machine but she couldn't because our clothes were stuck in the machine. Dryer also didn't work for us after the first load. It was quite stressful for us, but admittedly some of the problems were probably due to us being from the US and not familiar with how things work in Germany. Here are my suggestions for helping others in the future with the wash machine 1) Include instructions in the pre-arrival emails about the washing machine, including the need for 50 cent pieces 2) Offer to exchange bills for 50 cent pieces at your office or provide information about where to exchange coins after hours 3) Include information about the location of the washer/dryer in the folder that is in the living room (the one with the list of all the businesses) -- this seems a more useful location that the back of the front door. 4) Update the sign next to the washing maching to display the correct amount of time provided for 50 cents (10 minutes, not 20 minutes). Despite this problem, everything else with the apartment was excelent, especially for the price. All things considered, I would say we would definitely stay here again.

Immer eine gute Entscheidung bei Fa. Hamer eine Wohnung zu buchen. Die Wohnungen sind immer in Ordnung und der Service einwandfrei.

Bin sehr zufrieden.